If you’re not completely satisfied, you may return eligible items within 7 days of delivery.
Returned items must be unused, unwashed, and in original packaging with all tags intact.
Refunds will be processed to the original payment method within 7–10 business days of receiving the return.
Customers are responsible for return shipping costs unless the product is defective or incorrect.
Customized or final sale items are not eligible for return.
To initiate a return, contact support@urbandesi.shop with your order details and reason for return.
We reserve the right to refuse returns that do not meet these conditions.
